Need Assistance?
For all support queries, feel free to email us directly:
support@coolbeanstech.comFrequently Asked Questions
1. How do I reset my password?
To reset your password, please contact your company's HR department. They will be able to assist you with the password reset process.
2. What should I do if I encounter a software bug?
If you discover a software bug or an unexpected behavior within the EMSO app, we kindly request you to report it using the support request form provided below. Please include as much detail as possible, such as the steps to reproduce the bug, any error messages you received, and your device specifications. This information greatly assists our team in quickly identifying and resolving the issue.
3. How can I get technical support?
You have several convenient options to reach our dedicated technical support team. You can contact us directly via the email address provided above (support@coolbeanstech.com), or for a more structured approach, please fill out the comprehensive support request form found further down this page. We are here to help!